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Travel

Travelling by Train

The Island has a small section of rail line running from Ryde to Shanklin, this is perfect to practice on before trying busier mainline routes. Southern Rail offer lots of accessabilty support on their website, including priorty seating, assisted travel, downloadable guides and a travel support card.Videos and printable booklets to explain their offer.

Table of Contents

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Section 1

Useful Links

Book assistance for your journey
Accessability tools for rail journeys
Accessability tools for rail journeys

Programme goals

We have identified three key goals for each lifeguide.
‍Click on each goal for more information.

Learn how to plan a journey

Use the Southern rail website to plan your journey, visit the station to become familiar with it

Practice with a friend

Plan a journey at a quiet time and practice it a few times with a friend or family member

Try several times to build your confidence

Complete several journeys to build your confidence before planning a longer mainland trip

Get to know your surroundings

A great way to prepare for anything new, is to become familiar with it. This builds your confidence to develop the skill.

1

Visit the station and have a look around before you do a journey, look at the ticket machines and the platforms.

2

Plan a short journey at a quiet time of the day, not when people are going to work

3

Get used to the environment the noises, the people and talk to the staff

4

Practice using the ticket machines and gates to the platform

5

What can I do to prepare?

Top tips to help you succeed whatever the situation.

Take things with you to help you relax, music, phone and gum

Get used to the station and platform environment

Use the southern rail website and app before you travel

Remember the staff are paid to help you if you get stuck

What to do in unexpected events

Show your sunflower card

Plan ahead and ask for assistance

take a bag with things to help you enjoy your journey

Do the same route a few times to get used to it

Go with a friend or family member

Handy Tips

Some handy reminders in sequence, to help your confidence flow.

Plan your journey in advance

take a bag with music, phone, gum a drink and a snack

Have a number you can call if there are delays

Talk to the guards / train staff they are there to help

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Resources available to you

Spend some time getting to know these helpful websites before completing this skill.

Spend some time getting to know some useful information on some websites to develop your skill. We have selected some key pages that are useful for you, taking you straight to the information that matters.

Southern rail website

Information about tickets, times and assisted travel

See more

Assisted travel page

Information about help for people with disabilities, passenger assistance can be booked using an app or phone in advance, BSL users can use a convo app. You can have help to buy a ticket etc and help with wheel chairs and scooters.

See more

Try a train

Groups can book a 'try a train' event to proactice travel training.

See more

Communication

Key phrases to practice and say, talking to new people can be tricky but people really do want to help so get used to asking for key things. Having a lanyard or card that explains your hidden disability can also be useful to show people. Self advocacy is important and remember people with disabilities have a right to equal access to opportunities!

Please can you help me?
When is the next train to .. what platform ?
Is this the train to ..?
Is the next stop ..?

Vocabulary

Looking for helpful resources? Check out our toolkit. You’ll find everything.

Each Lifeguide has its own unique list of keywords that are useful to learn and understand.
Unknown words can cause confusion, build your knowledge and confidence here.

Conductor

See definition

A train conductor is an on-board railway worker responsible for passenger safety, checking tickets, and making public announcements

Go back

carriage

See definition

A train carriage is a connected vehicle on a railway network used to carry passengers, luggage, or freight. Also known as a railway car or coach.

Go back

Fare

See definition

is the money you pay to ride on a bus or train. It is the price of your ticket or trip.

Go back

Alight

See definition

To get off transport: Mainly formal or British English for exiting a bus, train, or car (e.g., "Please alight from the train at the next station")

Go back

Destination

See definition

Arrive at the place you are travelling too.

Go back

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Our Services

Our website designers are experienced in creating websites that standout and drive bookings, sales and leads.

Talks & Training

Learn more

Workshops

Learn more

1 on 1 support

Learn more

Planning your journey

Other videos are also avaliable on the website near the bottom of the assisted travel page. Take some time to see all the support that is available.

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Skills I can develop

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Gallery

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Questionnaire

Do you feel ready to do this life skill independently?

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Looking for support on-the-go?
‍Download Our Toolkit

A range of useful printable templates to help you become organised and prepared for each lifeguide.

Go to our Toolkit

Frequently Asked Questions

Have any questions just ask !

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Still have questions?

Just contact us, we are happy to help.

Contact us
Address:
Level 1, 12 Sample St, Sydney NSW 2000
Contact:
1800 123 4567
email@example.com

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